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Effective June 21st, 2017, this system will not allow creation of new tickets. You will need to use the New Support System to submit and manage new support issues. You will be able to edit existing open tickets until they are closed or July 21st, 2017, whichever comes earlier. After July 21st, 2017, this Support System will be available in read-only mode and will be shut down permanently after September 21st, 2017.